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Consultation - Beauty Industry

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(@deborah)
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Beauty Industry Analysis 2018 - Cost & Trends

Introduction

At first blush, the beauty industry could be thought to cater only to the glamorous, or perhaps the vain, or maybe just those in the spotlight. And it does - along with everyone else! The industry is built on the product and services that help us look our best - whatever that best may be.

It’s more diverse than you think and it’s certainly not just the makeup, hair color and perfume - it’s also the deodorant, toothpaste and even the ear hair clippers. It’s not just the salons - it’s the barber shopswaxing franchisesmassage franchises and a whole lot more.

It is every product and service dedicated to helping us look - and smell - the way we want, or the way we believe we should for professional reasons. And our definition of beauty is malleable and ever changing - providing never ending opportunities for the industry to innovate.

Historically trends were driven by celebrity taste-makers through their personal choices or professional endorsements. Think of Jackie Kennedy’s salmon suits, or more recently the “Rachel” - a hairstyle phenomenon based on my Friend and yours.

Those days are gone, or nearly so. 82% of women now believe that social media drives these trends. It’s a constant flow of information and opinion from not just trendsetters or celebrities, but from friends and friends of friends and an entire universe of strangers.

But however they are set, there is a large industry ready, willing and able to cater to them. It is resistant to economic downturns and poised for even more growth. For the entrepreneur there are plentiful representative sales opportunities within companies like Avon or Arbonne and many more traditional franchising opportunities providing a slew of services.

Beauty Industry

As it turns out, it takes a lot of effort to keep us looking and smelling our best - an absolute army of products and services, in fact. Cosmetics, skin care, hair styling, hair coloring, hair removal, nail salons, tanning salons, massage parlours and luxury spas, shower and shaving product, perfumes, colognes...and a whole lot more.

And that’s where it starts to get interesting - within each of these segments are products for every different skin tone or texture, allergy, age, hair type or color, sex - even the time of day! It is a level of diversity and nuance that may go unnoticed to the casual observer. Some of us, in fact, are overwhelmed by all those rows of shaving cream.

But increasingly we are the minority - most consumers care, are discerning, and will try a number of different products before finding something that works. Once they find it, however, brand loyalty - whether for a shampoo or a particular salon - is extremely strong.

Producers differentiate themselves through their target demographic markets, price point and with different manufacturing processes. Products that promise no animal testing or that are all natural, for example, have loyal, niche markets and can often charge a premium.

Service providers compete primarily through price, location as well as their target demographic markets. Types of service and the related products that are offered are vital to profitability. Hair salons and barber shops, for example, rely on 5-15% of their revenue from hair care product sales.

Numbers

The beauty industry is known to be resistant to economic downturns - even faring well during the Great Recession of 2008. Though consumers tend to be more price conscious during those times, they do not stop spending. So in today’s environment of rising per capita incomes the beauty business is booming.

In 2015 the industry generated $56.2 billion in the United States. Hair care is the largest segment with 86,000 locations. Skin care is a close second and growing fast, expected to have revenue of almost $11 billion by 2018. This growth is being driven in part by a generally increasing awareness of the importance of skin care, but also specifically due to an increase in the market for men.

US Beauty Industry Segments Market Share by Revenue
Hair care 24%
Skin care 23.7%
Cosmetics 14.6%
Perfumes and colognes 9.5%
Deodorants, antiperspirant, feminine cleaning 8.5%
Oral hygiene 5.6%
Other 14.1%

Employment

According to the Bureau of Labor Statistics, there are nearly one million people employed in the primary service segments of the market, and there are strong growth expectations. Clearly this is an industry on the rise:

  • Barbers, hairdressers and cosmetologists: 656,000 in 2014, 10% expected growth by 2024.
  • Manicurists and pedicurists: 113,600 in 2014, 10% expected growth by 2024.
  • Skincare specialists: 55,000 in 2014 with a 12% expected growth by 2024. Specific growth expected for businesses serving men.
  • Massage therapists: 168,800 employed in 2014 with a whopping 22% growth by 2024!

Opportunity

There are a number of trends within the industry that are driving growth and revenue. Chief among them:

  • Organic products & products produced in a sustainable (environmentally conscious) manner. Certainly a niche market for many years, but greater availability of information about the benefits - personal or global - are driving increased growth.
  • Products and services focused on our aging population. Said plainly - we have a large retired/retiring population, and many of them have money to spend.
  • Products and services focused on babies and young children. This is frequently related to the organic/sustainable movement above. In particular, millennial moms are willing to pay a premium to make sure their kids have the proper skin protection. Other franchises such as Cookie Cutters focus on providing an amazing experience for kids - turning a trip to get the tips trimmed into an adventure.
  • Men’s product and services - this trend is still relatively new but is expected to drive growth for years to come. Places like the Boardroom Salon claim to provide the ultimate relaxation experience for men while the Hair Saloon and 18/8 Men’s Hair Salon are reinventing the barbershop.And it is just the tip of the iceberg.It is estimated that 75% of men are not using any sort of facial skin care, but interest continues to grow.

As mentioned above, it’s important to remember that many beauty franchises derive up to 15% of their revenue from product sales; putting the right product on the shelves can make or break a business. Some manufacturers have a franchising distribution system of their own and even offer training programs, or partner with a particular service provider.

With strong and growing demand, employment estimates through the roof to meet that demand and a strong history of being a steady business even in turbulent times, the beauty industry continues to provide fantastic opportunities.

You can see beauty franchises expanding in your area here.

Matt Sena is a writer and researcher, a co-founder, a former portfolio manager, a rider and a dad. He earned his MBA in Finance from Kellstadt Graduate School of Business while working at Goldman, Sachs & Co.


   
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(@deborah)
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Joined: 12 years ago
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Many clients are hearing about skin care ingredients and procedures that we provide. During the consultation we must be able to understand the needs of the client in regards to ingredients that will work best for them. We must steer our clients to beneficial and cost effective services and products. There seems to be something for everyone and a detailed consult helps us do that.

Products and services are on the rise with all ages of clients women and men. Skin services and skin care products are available for everyone today. 


   
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(@tabethapetersoniectskin-com)
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Joined: 5 years ago
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On the topic of social media and the beauty industry, younger and younger audiences are being bombarded with ads for specific skin care, makeup, ingredients etc. At the end of the day a client will need a person to person consult, like Debbie said, before taking the plunge into new things, like face wash for a man who's never used it, or a makeup lover who wants to go cruelty free with their choices but doesn't know how. The demand for specialists is on the rise to validate what people are met with in their everyday life, advertisements. A consult is the only way to cut through all the bias claims and a trustworthy source is what people will always seek out and return to.


   
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(@leejenkinsiectskin-com)
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I find it interesting that men are one of the reasons we are seeing a huge increase in the beauty industry.  Not just hair but skin care products as well.  I think this is a result of an increasingly competitive job market, and men want to look good too.  I watched a documentary once about Elizabeth Arden and Estee Lauder and during the great depression both of these women were not affected by the economic circumstances of the time.  Women bought lipsticks and powders like crazy, perhaps they needed a little something to lift their spirits and I think when we look our best we feel a little better too.  Now that men are interested in skin care we can expect to see more demand for facials, skin products, botox and fillers and even plastic surgery.  Whether its to look good for a job interview, or to keep up appearances its an exciting time to be in the esthetics industry


   
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(@doreengreeniectskin-com)
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Joined: 6 years ago
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I feel that it is important to understand what social media sites, magazines, books, and tv shows influence my client's views on beauty as well as provide them with information. By understanding the sources we can then have an educational dialogue with clients.

Some people love chasing the newest products and trends while others cling to the same comfortable products and routines. Educating clients on how to try new products safely (as well as evaluate efficacy) ensures that they are able to get a good value and that they discuss the newest products tried with you. For those who love their routine visuals from social media of pictures, trends, and products that appeal to them allows for a conversation directed at improving (or maintaining) skin in a way that they will want to comply with.

Social media can be very harmful psychologically. The pictures are often photoshopped in a manner that is unattainable in real life; for example the trend to the skin smooth. No matter what pore reductions products are used skin will never look completely poreless unless you are a newborn (and people are using photoshop on babies too!!). 

Trends and new products should be fun!


   
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(@deborah)
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I remember reading an article regarding the fact that lipstick was the best selling cosmetic during WWll.

Men are becoming interested in skincare which was not heard of even 10 years ago. Since barbers can take care of the skin as well as the hair more barbers are beginning different skin treatments other than shaving.


   
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(@deborah)
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I love looking at new products and used to buy anything I saw that was interesting. I loved and could not wait to try them. I then started looking at ingredients and found that this is a big love of mine


   
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(@rosariakenneyiectskin-com)
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Joined: 5 years ago
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I do the same Debbie i'm always on the hunt of a good product trying new hings is fun and exciting but now days i'm way more conscious about the ingredients that a product contains more then i was in my young age there is just so much going on social media that consumers feels overwhelmed with all the ''promising'' products out there and most of the times they end up picking up  what is most popular rather then effective because they dont know.

When i was working in Italy i had many many male clients and they were picky too!! i noticed a huge difference when i started working here because i truly did not feel i had as many here in USA. In Italy for men going to the esthetician is a monthly routine they get everything done mani pedi wax  eyebrows facials there is no shame in the game lol they want to look good and feel good. 


   
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(@deborah)
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I agree with you Doreen. Social media is something I do not look at much because everyone is trying to look the same to me. Our clients need education as to the use of correct products and treatments for them not just what everyone else is doing.


   
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(@mikaylaalleniectskin-com)
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I agree with Doreen about social media. It can be very bad for everyone especially young people who are just trying to gain confidence. There's tons of people on social media and we're wondering why we don't look like that and we're buy all these products and getting these services. A lot of people edit their photos for their skin or body to appear prefect. I think social media has caused an increase in sales for the beauty industry because everyone is trying to look better. 


   
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(@sydneyhurdleiectskin-com)
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Skincare specialists are more important than people realize, this helps people get a thorough skin care assessment that directly addresses/targets concerns, also an insight into makeup application, what looks are for you and your skin type, learning skin undertone, or hair removal (waxing) while still assessing the skin. 


   
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(@sydneyhurdleiectskin-com)
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@deborah i'm starting to pull away from social media myself when it comes to skincare, not everything on the internet is truthful. People need firsthand education on how to treat their skincare concerns. Every client is different.


   
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