Survey: What are the Needs of your Esthetics Business?

Employee Qualities

Please indicate the importance of the qualities listed below.

(a) Technical Competence

Employees require knowledge and skill to effectively perform duties and apply this knowledge appropriately.

Not important	Somewhat important	Very important

(b) Self-Management

Employees work with minimal supervision, manage own time effectively, maintain control on all current responsibilities, and follow up on relevant issues.

Not important	Somewhat important	Very important

(c) Job Knowledge

Employees possess necessary familiarity with assigned positions and follow appropriate procedures.

Not important	Somewhat important	Very important

(d) Quantity of Work

Employees produce an amount of acceptable work in order to meet schedules over which they have control.

Not important	Somewhat important	Very important

(e) Quality of Work

Employees neatly, thoroughly, and accurately complete job assignments according to established quality standards. Continuously improve quality of work.

Not important	Somewhat important	Very important

(f) Problem Analysis

Able to identify problems and relevant issues and breaks problem into components. Sees relationships and alternative solutions and arrives at sound conclusions through a logical process.

Not important	Somewhat important	Very important

(g) Accuracy of Work

The employee makes minimum mistakes or errors that require correction.

Not important	Somewhat important	Very important

(h) Time Management

Employees report for work promptly, and effectively and efficiently use time to accomplish job tasks.

Not important	Somewhat important	Very important

(i) Safety

Employees follow established safety practices and correct unsafe work practices.

Not important	Somewhat important	Very important

(j) Responsibility

Employees ask for work after completing assignments and do not make excuses but address problems squarely. They offer action plans to resolve problems.

Not important	Somewhat important	Very important

(k) Concentration

Employees are able to put aside distractions and stay with a job until complete. They are able to get results in spite of difficulties.

Not important	Somewhat important	Very important

(l) Judgment

Employees reason, compare, understand, and think rationally on the job. They make quality work-related decisions based on sound conclusions and separate fact from opinions.

Not important	Somewhat important	Very important

(m) Client Service

Employees effectively and efficiently meet the needs of those served by continually assessing performance based on customer feedback.

Not important	Somewhat important	Very important

(n) Listening Skills

Employees ask meaningful questions and listen closely and respectfully before offering comments.

Not important	Somewhat important	Very important

(o) Job Attitude

Employees display favorable attitude toward co-workers.

Not important	Somewhat important	Very important

Leadership Qualities

Please indicate the importance of the leadership qualities listed below.

(a) Leadership

Employees are reliable in guiding others to the accomplishment of objectives/responsibilities, development of teamwork, and the resolution of conflict/problems.

Not important	Somewhat important	Very important

(b) Initiative

Employees start assignments without prompting and independently contribute ideas and projects. They see and act upon new opportunities. They think and act independently and promptly address problems.

Not important	Somewhat important	Very important

(c) Dependability

Employees meets work schedule and fulfill job responsibilities and commitments. They consistently meet deadlines and follow instructions.

Not important	Somewhat important	Very important

(d) Teamwork

Employees work effectively and cooperatively with others to achieve organizational goals. Degree of responsiveness to organizational needs.

Not important	Somewhat important	Very important

(e) Adaptability

Employees adapt to job or organizational changes. They readily accept new responsibilities and assignments.

Not important	Somewhat important	Very important

(f) Communication Ability

Employees present clear and accurate information (both verbally and written) to other employees, peers, and superiors.

Not important	Somewhat important	Very important

How can IECT help your Business?

What industry specific skills would you like the IECT curriculum to focus on?

Skin Care
Hair Removal
Massage
Makeup
Body Bronzing Treatment
Retail Sales
Other

What other skill(s) would you like IECT to focus on?

What concerns do you have with the industry as a whole?

How can IECT help with those concerns?